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These terms and conditions are applicable to all clients of Eclectic and together with our Privacy Policy set out our operating procedures in relation to the use of the Website and Studio.
Treatments and Activities in Eclectic
Prior to commencement of any treatment or activity in Eclectic you are required to sign a consent form and/or medical form. Upon signing either or both of these forms you are confirming that you understand the benefits and risks of your treatment or activity. In addition you are also acknowledging that no guarantee can be given with regard to the outcome of any treatment or activity.
We will always assess whether any treatment or activity is suitable for you, or likely to be successful, prior to any treatment or activity being carried out. If not, we will inform you as to the reasons why.
Eclectic operates a policy of no refunds on treatments or activities.
Cancellation of any Treatments or Activities
Client appointments that have been booked require 24 hours notice when cancelling. If a client fails to attend an appointment or class without providing such notice, Eclectic reserves the right to charge the full cost of the appointment.
Liability Waiver for the Studio
Please do not bring valuables into the Studio. Eclectic will not accept liability for any damage or loss to a client’s personal property brought into our premises.
All physical activities and treatments carried out in the Studio are taken at the clients risk
Eclectic and their staff, business partners, external contractors and casual workers will not be liable for personal injury sustained by clients whilst on the Studio’s premises. Clients who suffer an accident or injury on the premises must report it and the circumstances in which it occurred to the Studio management immediately following the accident or injury.
COVID 19 assumption of risk
Eclectic has taken all precautions in accordance with Government and Industry guidelines but cannot guarantee that clients’ will not be exposed to COVID 19. By accessing any part of our premises you knowingly and voluntarily assume all risks that are associated with COVID 19. Please refer to our separate COVID 19 policy on the website.
Safety and Hygiene
In the interest of safety and hygiene, including COVID 19 precautions, no crockery, glass or food are permitted on the premises. Only water is permitted in the Studio. Other than with the exception of guide dogs no pets are permitted in any part of the Studio.
Due to the current COVID restrictions clients should attend on their own and not bring children or other friends and family who do not have an appointment.
Gift Vouchers
Gift vouchers are valid for 12 months from purchase and can be for any amount. Clients’ should note they are not refundable.
Use of the Website
By using Eclectic’s website, clients’ accept these terms and conditions in full.
All the content on the website is the property of Eclectic or other relevant third parties.
Eclectic’s website may include links to a third party’s website in order to provide clients with useful information but Eclectic cannot be responsible for the content of such websites and pages or for anything provided by third party’s website.
Purchase Policy
This applies to the purchase of products from Eclectic. By ordering any products you are accepting our terms and conditions to trade with us.